Pay your
fare easily

Payment for fare in public transport in the cities of Kazakhstan through a mobile application or a transport card.

Opportunities of the Avtobys

Payments

For utilities, mobile communications, internet, education, games and more.

Paying

Via Bluetooth, QR code, state number, NFC and bank cards in a couple of clicks.

Replenishment

You can replenish the balance of the application through Qiwi, Kassa24 payment terminals, electronic wallets, Internet banking.

Electronic wallet

We are more than just fares. We are an electronic wallet.

Routes

No more waiting at the bus stop. Track the route in the application and get out by the time the transport arrives at the busstop.

What does the Avtobys mobile app provide?

  • Try a unique payment method via Bluetooth
  • Pay your fare using NFC in one touch.
  • Pay for various services with Avtobys.
  • View the history of your trips, payments and transfers.
  • Large selection of replenishment of your balance.
  • Do you have a transport card? Link it to the app!
  • Observe the movement of the necessary transport.
Have a smartphone?
There is a ticket!

Transport card in the past!
A smart wallet is already in your smartphone:
pay for any services in one click!

Safety

Your data is safe. All operations performed in the Avtobys application are protected by modern high-tech data protection protocols.

Artificial intelligence is used to detect fraud, theft of cards or balance of users.

Tariffs

We have the following tariff categories:

  • Standard
  • School
  • Social
  • Preferential

Tariffs may vary for different cities. The conditions for the use of tariffs are established by the maslikhat of your city.

Support service
555 - 666unified number
City
Office phone number Whatsapp is available
on these numbers
Office address
Office working hours
Atyrau
+7 771 002 61 55
st. M. Tolebaeva (Lev Vladimirsky) 44/1
Mon-Fri from 10:00 to 18:00
Aksu
+7 778 003 07 77
st. Astana 24
Mon-Fri from 10:00 to 18:00
Aktobe
+7 713 252 51 01
Sankibai Batyr Avenue 22
Mon-Fri from 10:00 to 18:00
Beyneu
+ 7 775 007 5050
Tazhiev 1
Mon-Fri from 10:00 to 18:00
Zhezkazgan
+7 775 007 60 00
st. Shevchenko 36.
Mon-Fri from 10:00 to 18:00
Konaev
+7 727 317 47 05
1 microdistrict building 41/1, BC Baiterek, office 15
Mon-Fri from 10:00 to 18:00
Pavlodar
+7 778 003 07 77
st. Chokina 31
Mon-Fri from 10:00 to 18:00
Semey
+7 722 244 55 48
st. Zasyadko 89, taxi depot, 2nd floor, room 9
Mon-Fri from 10:00 to 18:00
Uralsk
+7 777 504 44 44
st. S. Datova, 4 (new bus station building)
Mon-Fri from 10:00 to 18:00
Khromtau
+7 713 252 51 01
22 Sankibai batyr avenue
Mon-Fri from 10:00 to 18:00
Ekibastuz
+ 7 778 003 07 77
Auezov 83, Trade House «Sofia»
Mon-Fri from 10:00 to 18:00
Atyrau
Office phone number +7 771 002 61 55
Office address st. M. Tolebaeva (Lev Vladimirsky) 44/1
Office working hours Mon-Fri from 10:00 to 18:00
We are available

in the cities: Astana, Atyrau, Aktobe, Uralsk, Pavlodar, Semey, Ekibastuz, Aksu, Konaev, Khromtau, Zhezkazgan, Beyneu and Uzynagash.

Your transport card can be used in all cities where we are located.

Your transport card can be used in all cities where we are located.

Frequently asked questions

In order to register in the Avtobys mobile application, you need to do the following:

1. Enter a phone number and select a city.

2. An sms-code will be sent to the specified phone number, which must be entered in the Avtobys application.

3. Enter the sms-code.

4. Congratulations on your successful registration!

- Open the «Transport card» section

- Click on «Link a card»

- Come up with a name for the card

- Enter your IIN and number on the back of the card

- Click «Link»

The first thing to do is to block the card, for this you need to contact the Avtobys support service. After that you can buy a new card, and if there is a balance on the lost card, it can be transferred to the balance of the new transport card.

To transfer funds or buy a card you should contact the support service office in your city.

For additional questions: +7 727 317 47 05 (WhatsApp).

At the moment there are 2 ways to replenish the balance!

1. Through Qiwi, RPS and Kassa24 terminals.

To do this, you need to go to the «Transport and travel» section in the terminal. Find Avtobys there, select it. Enter the phone number, having previously double-checked, and then enter the amount and confirm the payment.

2. Through the applications of the: Kaspikz, Sberbank, Eurasian Bank, Forte Bank, Qiwi, Kassa24, Yurta Wallet, Halyk Bank and aitu. When replenishing you must specify the phone number registered in the application.

Attention! The balance of mobile application and the balance of the transport card are not the same.

- Open the «Transport card» section

- Click on «Link a card»

- Come up with a name for the card

- Enter your IIN and number on the back of the card

- Click «Link»

Request sms-code in the application again.

If you did not receive an sms-code to register after you asked again, please:

1. Write us your phone number on WhatsApp: +7 727 317 47 05;

2. Request the sms-code in the Avtobys application again;

3. Immediately after requesting the sms-code - write to us;

We'll send your code to sign in on WhatsApp, and we can also answer your additional questions!

You need to contact the bus fleet or the executive body of your city. Since we are engaged only in the systematization of payment.

If this is money from a lost transport card, you can transfer it to a new card at the support service office.

If the data was entered incorrectly or you made a mistake, then unfortunately, a refund is not possible.

If you have replenished your balance by an amount more than you wanted, then you can transfer funds to the balance of another transport card or the balance of the Avtobys application. To transfer, you need to contact the support service office in your city.

We recommend you to be more attentive when replenishing your balance.

Perhaps the card is already linked to another number, or another card is linked to your number. To check you need to write to our support team on WhatsApp at +77273174705. Only one transport card can be linked in the application.

There are several possible reasons why the card is not working.

1. There may not be enough money on the card to register the fare.

2. You may be trying to pay for a bus fare that you paid for recently, and the system thinks the fare is paid. You need to ask the driver to restart the flight, and payment will become available.

3. There may be technical problems and failures related to the card or validator/tablet on the bus. In this case, we recommend that you contact the support service office to check the card.

View all questions
Download here and pay easily.
Download the app right now and start making payments. Using public transport will be much more convenient!