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Account based ticketing
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avtobysapp Become an Avtobys partner

Your opportunities with AVTOBÝS

mobileapp

AVTOBÝS mobile application

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Various ways to top up your balance

buspayment

Fare payment

tariffs

Social benefits

cards

Binding transport cards to the mobile application

history

Travel history

transfer

Money transfers

payments

Payments

bus

Bus tracking

Balance recharging

terminals

Payment terminals

Top up Avtobýs balance by using payment terminals QIWI, Kassa24 and Kaspi.kz.
banking

Internet banking

Recharge Avtobýs balance by using Kaspi.kz, Sberbank, Eurasian Bank, etc.
wallets

E-wallets

Top up your balance via QIWI, Kassa24 and Kaspi.kz wallets
mobile

Mobile application Avtobys

Fast replenishments in Avtobys application

Mobile application

app

Viewing travel history and tickets

app

Fare payment using QR-codes

app

Fare payment using the bus plate numbers

app

Binding transport cards to the application

app

Contactless fare payment using Bluetooth

app

Contactless fare payment using NFC

mobileapp
offer

Public contract

Payment methods

Balance AVTOBYS

Top up Avtobys balance by using QIWI, Kassa24 and Kaspi.kz payment terminals

QR-code of the bus

Pay for your fare by scanning the QR-code of the bus

Payment by bus plate number

Pay for a fare using the bus plate number

Transport card

Pay for your fare by attaching a transport card to the validator

Bluetooth

Pay for your fare by receiving an invitation to pay on a smartphone with Bluetooth enabled

Bank card

Pay for travel using a bank card of any bank that has the Pay Wave / Pay Pass contactless payment function

SMS payment

Pay for the fare from the balance of mobile operator

NFC payment

Payment using cards attached to the Avtobys application
Способы оплаты

Balance AVTOBYS

Top up Avtobys balance by using QIWI, Kassa24 and Kaspi.kz payment terminals

QR-code of the bus

Pay for your fare by scanning the QR-code of the bus

Payment by bus plate number

Pay for a fare using the bus plate number

Transport card

Pay for your fare by attaching a transport card to the validator

Bluetooth

Pay for your fare by receiving an invitation to pay on a smartphone with Bluetooth enabled

Bank card

Pay for travel using a bank card of any bank that has the Pay Wave / Pay Pass contactless payment function

SMS payment

Pay for the fare from the balance of mobile operator

NFC payment

Payment using cards attached to the Avtobys application

Examples of tariffs

Стандарт Школьная Социальная Льготная

How to use?

01

Download the AVTOBÝS mobile application

Download the Avtobýs application on the Play Market and App Store
Скачать

02

Register

Go through the simple registration procedure
Зарегистрироваться

03

Customize

Attach your bank card in the AVTOBÝS application and top up the balance from your AVTOBÝS account
Настроить

04

Scan QR-code of the bus

Click on the "Pay for a fare" button and point the camera of your phone to the QR code on the bus or enter the bus plate number
Отсканировать

05

Pay for travel

Select a payment method and confirm payment
Оплатить

06

Bind a transport card

Attach a transport card in the app and keep track of the balance and travel history
Привязать

Look for us in the following cities

Frequently asked questions

Mobile application
Transport card
General questions
  • How to register in the Avtobys mobile application?
  • In order to register in the Avtobys Mobile application, you need to do the following:

    1. Enter a phone number and select a city.

    2. An SMS code will be sent to the specified phone number, which must be entered in the Avtobys application.

    3. Enter the SMS code.

    4. Congratulations on your successful registration!

  • How to top up Avtobys balance in the mobile application?
  • There are currently two ways to top up Avtobys balance in the mobile application:

    1. In terminals QIWI and Kassa24

    Step 1

    Find Avtobys
    Найдите

    Step 2

    Enter your phone number
    Введите

    Step 3

    Check the data
    Проверьте

    Step 4

    Enter the amount of money

    Step 5

    Confirm the payment
    Подтвердите

    2. In the Internet banking Kaspikz, Sberbank, Eurasian Bank, etc.

    To replenish Avtobys balance using Internet banking:

    Find your city's Avtobys service in the respective apps or websites

    Enter the phone number registered in the application or the number of the transport card

    Enter the required amount of money and confirm the payment


    ATTENTION! Remember to keep your receipt.

  • How to check the balance of Avtobys in the mobile application?
  • The Avtobys balance is displayed in the main menu of the application.

    ATTENTION! Avtobys app balance and transport card balance are not one or same account.

  • How to pay for travel using the mobile application?
  • To pay for travel using the Mobile Application, you need to:

    1. Log in to the Avtobys application;

    2. Click on the "Pay for a travel" button;

    3. Point the camera at the QR-code on the bus or enter the bus plate number;

    4. Confirm payment;

    5. The purchased Ticket can be viewed in the "My Trips" tab.

  • How to pay for fare for two or more people?

  • This option is not provided.

  • How can I change the tariff in the mobile application?

  • This option is not provided.

  • How to top up the balance of a transport card?
  • At the moment, there are two ways to top up Avtobýs balance in the mobile application:

    1. In terminals QIWI and Kassa24

    Step 1

    Find Avtobys
    Найдите

    Step 2

    Enter the transport card number
    Введите

    Step 3

    Check the data
    Проверьте

    Step 4

    Enter the amount of money

    Step 5

    Confirm the payment
    Подтвердите

    2. In the Internet banking Kaspi.kz, Sberbank, Eurasian Bank, etc.

    To replenish Avtobys balance using Internet banking:

    Find your city's Avtobys service in the relevant apps or websites

    Enter the phone number registered in the application or the number of the transport card

    Enter the required amount and confirm the payment


    ATTENTION! Remember to keep your receipt.

  • How to pay for a fare with a transport card?
  • 1. Make sure that you have funds on your Transport card.

    2. Attach the Transport Card to the stationary or mobile terminal of the bus.

    3. Hold the card for 2 seconds and wait for confirmation of the completion of payment.

  • How to check the balance of the transport card?
  • In Telegram-Bot https://t.me/AvtobysPassengerBot

    1. Follow the link https://t.me/AvtobysPassengerBot

    2. To start using, enter the command /start

    3. To find out the history of the last 5 trips and top-ups, enter the transport card number in the format: 712ХХХХХХХХ

    4. To find out the history of the last 60 trips, enter the following command in the format: / h 712XXXXXXXX

  • How to bind a transport card to a mobile application?
  • . To bind a transport card to the Avtobýs mobile application, you have to do the following:

    1. Download the Avtobýs mobile application;

    2. Find the section “Transport cards” in the application;

    3. Name the card, indicate the IIN number and transport card number

  • How can I get a printout / details of my trips?
  • Printout or details of trips are not provided, since the Client can independently receive a report on the last 60 trips through the chatbot in Telegram (https://t.me/AvtobysPassengerBot). To do this, send the following command in the format: / h 712XXXXXXXX or 712XXXXXXXX. The report will be sent in PDF format.

  • My card has been charged twice in one trip. What is the reason?
  • This situation may arise if the Client boarded the bus at the final stop and paid for the fare through a stationary validator before the Conductor finished the trip and the bus started moving. You need to ask the Client for the card number and check, through the chat bot in Telegram (https://t.me/AvtobysPassengerBot), whether there was really a write-off on a bus with the same license plate, but with different race numbers (the time between two payments is about 5 minutes). If there are such trips, the Client should be advised not to pay until the bus starts moving on a new race.

  • What is a QR code?
  • This is the encrypted bus number, in the form of a square, consisting of squares. It is required to pay via a mobile application. The QR code can be found inside the bus.

  • How to pay for a fare using the mobile application?
  • To pay for a fare using the application you need:

    1. Log in to the Avtobýs application

    2. Click on the "Pay for a travel" button

    3. Point the camera at the QR-code on the bus or enter the bus plate number

    4. Check the route or enter the bus plate number

    5. Confirm payment

    6. The purchased ticket can be viewed in the “My trips” tab or on the main menu.

  • Mobile application
    • How to register in the Avtobys mobile application?
    • In order to register in the Avtobys Mobile application, you need to do the following:

      1. Enter a phone number and select a city.

      2. An SMS code will be sent to the specified phone number, which must be entered in the Avtobys application.

      3. Enter the SMS code.

      4. Congratulations on your successful registration!

    • How to top up Avtobys balance in the mobile application?
    • There are currently two ways to top up Avtobys balance in the mobile application:

      1. In terminals QIWI and Kassa24

      Step 1

      Find Avtobys
      Найдите

      Step 2

      Enter your phone number
      Введите

      Step 3

      Check the data
      Проверьте

      Step 4

      Enter the amount of money

      Step 5

      Confirm the payment
      Подтвердите

      2. In the Internet banking Kaspikz, Sberbank, Eurasian Bank, etc.

      To replenish Avtobys balance using Internet banking:

      Find your city's Avtobys service in the respective apps or websites

      Enter the phone number registered in the application or the number of the transport card

      Enter the required amount of money and confirm the payment


      ATTENTION! Remember to keep your receipt.

    • How to check the balance of Avtobys in the mobile application?
    • The Avtobys balance is displayed in the main menu of the application.

      ATTENTION! Avtobys app balance and transport card balance are not one or same account.

    • How to pay for travel using the mobile application?
    • To pay for travel using the Mobile Application, you need to:

      1. Log in to the Avtobys application;

      2. Click on the "Pay for a travel" button;

      3. Point the camera at the QR-code on the bus or enter the bus plate number;

      4. Confirm payment;

      5. The purchased Ticket can be viewed in the "My Trips" tab.

    • How to pay for fare for two or more people?
    • This option is not provided.

    • How can I change the tariff in the mobile application?
    • This option is not provided.

  • Transport card
    • How to top up the balance of a transport card?
    • At the moment, there are two ways to top up Avtobýs balance in the mobile application:

      1. In terminals QIWI and Kassa24

      Step 1

      Find Avtobýs
      Найдите

      Step 2

      Enter the transport card number
      Введите

      Step 3

      Check the data
      Проверьте

      Step 4

      Enter the amount of money

      Step 5

      Confirm the payment
      Подтвердите

      2. In the Internet banking Kaspi.kz, Sberbank, Eurasian Bank, etc.

      To replenish Avtobys balance using Internet banking:

      Find your city's Avtobys service in the respective apps or websites

      Enter the phone number registered in the application or the number of the transport card

      Enter the required amount and confirm the payment


      ATTENTION! Remember to keep your receipt.

    • How to pay for a fare with a transport card?
    • 1. Make sure that you have funds on your Transport card.

      2. Attach the Transport Card to the stationary or mobile terminal of the bus.

      3. Hold the card for 2 seconds and wait for confirmation of the completion of payment.

    • How to check the balance of the transport card?
    • In Telegram-Bot https://t.me/AvtobysPassengerBot

      1. Follow the link https://t.me/AvtobysPassengerBot

      2. To start using, enter the command /start

      3. To find out the history of the last 5 trips and top-ups, enter the transport card number in the format: 712ХХХХХХХХ

      4. To find out the history of the last 60 trips, enter the following command in the format: /h 712ХХХХХХХХ

    • How to bind a transport card to a mobile application?
    • To bind a transport card to the Avtobýs mobile application, you have to do the following:

      1. Download the Avtobýs mobile application;

      2. Find the section “Transport cards” in the application;

      3. Name the card, indicate the IIN number and transport card number

    • How can I get a printout / details of my trips?
    • Printout or details of trips are not provided, since the Client can independently receive a report on the last 60 trips through the chatbot in Telegram (https://t.me/AvtobysPassengerBot). To do this, send the following command in the format: / h 712XXXXXXXX or 712XXXXXXXX. The report will be sent in PDF format.

    • My card has been charged twice in one trip. What is the reason?
    • This situation may arise if the Client boarded the bus at the final stop and paid for the fare through a stationary validator before the Conductor finished the trip and the bus started moving. You need to ask the Client for the card number and check, through the chat bot in Telegram (https://t.me/AvtobysPassengerBot), whether there was really a write-off on a bus with the same license plate, but with different race numbers (the time between two payments is about 5 minutes). If there are such trips, the Client should be advised not to pay until the bus starts moving on a new race.

  • General questions
    • What is a QR code?
    • This is the encrypted bus number, in the form of a square, consisting of squares. It is required to pay via a mobile application. The QR code can be found inside the bus.

    • How to pay for a fare using the mobile application?
    • To pay for a fare using the application you need:

      1. Log in to the Avtobýs application

      2. Click on the "Pay for a travel" button

      3. Point the camera at the QR-code on the bus or enter the bus plate number;

      4. Check the route or enter the bus plate number

      5. Confirm payment

      6. The purchased ticket can be viewed in the “My trips” tab or on the main menu.

  • Hello!

    Follow the travel history in our Telegram-Bot.

    telegram